Getting Assistance
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Off-Air Guides
If you are certain your antenna is properly set up and receiving a strong
signal, but you are receiving invalid program guide information or are
having trouble tuning to a channel, you can disable your system’s ability
to acquire off-air TV program guides. If you subscribe to DIRECTV
®
programming, you will still receive DIRECTV
®
programming guides if you
do not receive TV program guides.
To disable the TV program guide:
1. Select Assistance from the main menu.
2. Select Off-Air Guides from the Assistance menu.
Select Off-Air Guides from the Assistance menu.
3. Use the arrows on the remote to highlight Do Not Acquire Off-Air
Guides and press OK to select it. Then exit from the menu.
4. You should now rebuild the channel list by selecting System Options
from the main menu and selecting Channel Search.
Upgrades
Your HDTV is able to receive upgrades or modifications to some of its
features and functions. These modifications will occur automatically,
usually at times when your TV would likely be turned off. If your TV is on
when an upgrade or modification is sent, you may experience a
disruption in reception for a minute or two. Your reception should return
to normal after the modification is complete. Please consult the
Upgrades Menu to find a schedule of upgrades or modifications planned
by DIRECTV. The Upgrades feature is enhanced by *RSA
TM
Secure.
Future Upgrades lets you review upcoming upgrades. Past
Upgrades shows you the current software version number.
*RSA
TM
Secure and the RSA
TM
Secure logo are
trademarks of RSA Data Security, Inc.
The “RSA Secure” logo ensures that only
authorized upgrades or modifications are
delivered to your HDTV.
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