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Specifications
Power: By PoE (802.3af)/DC 12V
Spotlight: 4pcs/3.5W/6500K
Day/Night Mode: Auto Switchover
Operating Temperature: -10°C to 55°C (14°F to 131°F)
If these won't work, contact Reolink Support https://support.reolink.com/.
If the spotlight on your camera is not on, please try the following
solutions:
• Ensure the spotlight is enabled under Device Settings page via Reolink
App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the spotlight light
settings again.
If these won't work, contact Reolink Support https://support.reolink.com/.
Hardware Features
General
Spotlight is not On
Troubleshooting
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should
be powered by a PoE switch/injector, the Reolink NVR or a 12V power
adapter.
• If the camera is connected to a PoE device as listed above, connect the
camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
If these won't work, contact Reolink Support https://support.reolink.com/.
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs, please clean the
lens with a soft, clean cloth.
• Point the camera to a well-lit area, the lighting condition will aect the
picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out again.
Camera is not Powering On
Picture is not Clear
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