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If these won’t work, please contact Reolink
Support https://support.reolink.com
Ifyoufailtoreceiveanypushnoticationswhenmotionisdetected,try
the following solutions:
•Makesurethepushnoticationhasbeenenabled.
• Make sure the PIR schedule is set up properly.
• Check the network connection on your phone and try again.
• Make sure the camera is connected to the Internet. If the LED indicator
underthecameradaylightsensorissolidredorickeringred,itmeans
that your device disconnects from the Internet.
•Makesureyou’veenabledAllowNoticationsonyourphone.Goto
the System Settings on your phone and allow Reolink App to send push
notications.
If these won’t work, please contact Reolink
Support https://support.reolink.com
Unable to Receive Push Notications
Troubleshooting
If your camera is not turning on, please apply the following solutions:
• Make sure you’ve turned the power button on.
• Charge the battery with a DC 5V/2A power adapter. When the green
light is on, the battery is fully charged.
If these won’t work, please contact Reolink Support
https://support.reolink.com
If the PIR sensor fails to trigger any kind of alarm within the covered
area, try the following solutions:
• Make sure that the PIR sensor or the camera is installed in the right
direction.
• Make sure the PIR sensor is enabled or the schedule is set up properly
and running.
• Check the sensitivity settings and make sure it’s set up properly.
• Make sure the battery is working.
• Reset the camera and try again.
Camera is not Powering on
PIR Sensor Fails to Trigger Alarm
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