39
Triton Service Manual SVC1020T ; Rev 4
80 and 100 gallon chassis
Troubleshooting Error Codes
Error A028 Flame Present W/O Heating
This alarm means the control board detected a flame signal 10 seconds after the gas valve had closed from the last
heating cycle.
• Check for flame through the sight glass. If flame is present with this code, either the gas valve needs to be replaced
or gas pressure to unit is above maximum stated on rating label.
• Make sure the heater has a solid earth ground at the electrical connection box on top of
the unit; and the electrical connection to the power supply has a solid earth ground.
• Remove and clean the igniter and flame rod then reinstall. Allow the unit to go through a heating cycle to see if the
error occurs again. If error occurs and no flame is visible through the sight glass, replace the flame rod.
If flame rod is replaced and error continues, replace the ignition control board.
Error A029 Failed Ignition
The unit will fail nine times and give an A029. It will fail 9 more times and give an A029. On the 27
th
failure, the unit
will lock out with an A001 code.
• Refer to Error A001 for troubleshooting. (See Page 31)
Error A030 Flame Lost During Heating
This code means the unit lost flame signal during heating. The unit will attempt to heat 3 times in 3 consecutive cycles.
After the 3
rd
try, the unit will lock out with a code A002
• Refer to Error Code A002 for troubleshooting.
Error A031 Loss of Anode Communication
This error code means there is a loss of Anode communication. This will not disable the water heater or keep it from
heating.
• Check the connections between anode control and ignition control.
• Check the harness for proper connections.
• If error code is still present, replace the anode control
• If error is still present after replacement, replace the ignition control board.
Error A033 through A043 Relay/Communication Errors
All of these codes are related to ignition control failure.
• Cycle power and attempt to clear alarm. If alarm does not clear, replace ignition control board.
Error A044 Processor Clock/Line Frequency Disagree
If power line frequency is below 45 Hz or above 65 Hz for more than 5 seconds the control issues a fault code and
cancels demand for heat. Operation resumes and fault clears when power line frequency returns within the range
of 47 to 63Hz.
• Cycle power and attempt to clear alarm.
• If alarm does not clear, have electrician verify power supply Hertz rate is within the required 45-65 Hz range
To Next Page
Loading...
Need help?
General
