BACnet Configurations
Triton Service Manual SVC1020T ; Rev 4
80 and 100 gallon chassis
BACnet and What to Know
BACnet capability is ONLY available on premium models which come with the wiring connector needed to connect the unit
to a BACnet network.
BACnet is a communications protocol for Building Automation and Control (BAC) networks that leverage the ASHRAE, ANSI,
and ISO 16484-5 standard protocol.
BACnet was designed to allow communication of building automation and control systems for applications such as heating,
ventilating, and air-conditioning control (HVAC), water heating, etc. The BACnet protocol provides mechanisms for computerized
building automation devices to exchange information, regardless of the particular building service they perform.
It is important to understand that Rheem in no way supports BACnet itself. We are only able to provide direction within our product
to the location for data input. For example, if a a BACnet Facilitator called needing to input their configurations, we would be asked
to direct him or her to the location in our menu to enter their configurations. IF AN END USER CALLS REQUESTING
BACNET SUPPORT, WE MUST DIRECT THEM TO THEIR BACNET FACILITATOR OR IT SPECIALIST.
Configurations
When speaking with a BACnet facilitator, walk the caller through how to access configuration settings in order to input
their EXISTING network numbers. (We do not provide these…These come from their network/BACnet
facilitator)
• Before beginning, ensure heater has a network connection by verifying the WiFi symbol located in the top left hand
corner does NOT have a line through it, as pictured below.
• Verify that the caller has MSTP (Master Slave Token Passing) BACnet. If their network is not MSTP, our
product will not be able to access the internet. Verify this by asking the caller if their network is MSTP
BACnet. If they do not know, direct them to their BACnet Facilitator. WE DO NOT HAVE OR PROVIDE
THIS INFORMATION.
• Before beginning, ensure heater has a network connection by verifying the WiFi symbol located in the top
left hand corner does NOT have a line through it, as pictured below.
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