Pg 46 Pg 47
TROUBLESHOOTING
EXTRACTION IS TOO FAST
• Check the filter basket is not under-dosed.
• Check the grind is not too coarse.
EXTRACTION IS TOO SLOW
• Check the filter basket is not overfull.
• Check the grind is not too fine.
• Check the shower foil is not blocked - it may need to be back
flushed or removed and cleaned.
• Check the spout of the handle is not blocked. If it is dirty with
rancid coffee oil, it will need to be soaked in a solution of espresso
head cleaning shampoo and water.
WATER ESCAPING FROM AROUND THE HANDLE
• Check the head seals. If they have dried out, they will need to be
replaced.
• Ensure the group handles are kept in place whenever the machine
is not in use, as this will help to protect the seals.
ESPRESSO TOO COLD
• Check the cups are warm. You can heat your cups by pouring
hot water into them, and then discarding it, before you start the
extraction.
• Too much water may have been drawn from the group head.
Let the machine rest and limit the amount of water drawn
from it between extractions to ensure the machine remains at
temperature.
ESPRESSO TASTES BITTER
• Extraction may be too fast. Check the grind is not too coarse.
Correct the dose.
• The machine may be dirty. Back flush and clean the group head.
Clean the group handles and filter baskets.
CONTACT DETAILS
MANUFACTURER
Rocket Espresso
Via Curiel 13
20060 Liscate
Milano
Italy
MODEL
•
R 60V
•
R 58
•
Giotto & Mozzafiato Evoluzione R
•
Giotto & Mozzafiato Type v
•
Appartamento
The retail outlet or local distributor that you purchased this Rocket
Espresso Milano machine should be your first point of contact for
all service and warranty enquiries about your machine.
AUTHORISED ROCKET ESPRESSO MILANO
DISTRIBUTOR CONTACT DETAILS
•
Company name:
•
Address:
•
Phone number:
•
Machine model purchased:
For all technical questions that can not be answered by your
dealer please visit rocket-espresso.com ‘where to buy’ and
use the online support form submitting all the details regarding
your machine.
For all authorised Rocket Espresso dealers worldwide please visit:
www.rocket-espresso.com/where-to-buy.html
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