Publication 2711P-IN001I-EN-P - November 2009
Supersedes Publication 2711P-IN001H-EN-P - March 2009 Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its
products. At http://support.rockwellautomation.com
, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer Support
number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.
Allen-Bradley, Rockwell Automation, FactoryTalk View, PanelView, PanelView Plus, and TechConnect are trademarks of Rockwell
Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States 1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor to complete the
return process.
Outside United
States
Please contact your local Rockwell Automation representative for the return
procedure.
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