Sununo Plus Series
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SAJ Warranty Policy
Standard Warranty Period
Guangzhou Sanjing Electric, Co., Ltd (“SAJ”) grants a standard warranty period of
66 months (5.5 years) for the Sununo-TL Series inverters & Suntrio-TL Series
inverters and Sununo Plus Series inverters & Suntrio Plus Series inverters, starting
from the date of shipment from SAJ factory or 60 months (5 years) starting from
the date of purchased invoice marked (whichever is longer).
Extension of Warranty
The purchaser of SAJ inverters (Sununo-TL Series inverters & Suntrio-TL Series
inverters and Sununo Plus Series inverters & Suntrio Plus Series inverters) should
extend the warranty period in 18 months from the date of settlement or 30 months
from the date of shipment from SAJ by providing the serial number of the unit and
purchased receipt (whichever is shorter). You can purchase the warranty extension
for 10 years, 15 years, 20 years or 25 years but do not apply the extension beyond
the specified date, or else your application will be unacceptable. Please refer to the
Warranty Extension Order Form for more details.
Once the purchase of the warranty extension goes into effect, SAJ will send the
warranty extension certificate to the customer for confirming the extended
warranty period.
Warranty Conditions
If your inverter gets fault and requires troubleshooting, please contact your
distributor or dealer directly. Alternatively, feedback briefly to SAJ service hotline
for logging and send your warranty card to our service department by fax/email to
process the warranty claim.
During the Warranty Period, SAJ covers all costs for replacing any product or parts
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