13
Troubleshooting
PROBLEM SOLVING GUIDE
PROBLEM CHECK POINT POSSIBLE SOLUTION
Vacuum won’t
turn on
• Power cord not firmly
plugged in
• Plug unit in firmly
• Blown fuse or tripped
breaker
• Check house fuse or
breaker. Replace fuse /
reset breaker
• Needs service • Take to an authorized
service center
Vacuum won’t pick
up or low suction
• Vacuum bag full • Install new bag
• Clogged filter • Install new filter
• Hose clogged • Remove obstacle
Dust escaping
from vacuum
• Bag compartment cover
not installed properly
• Reinsert the cover and
secure latch
• Filter not installed
correctly
• Review filter installation
(page 12)
• Vacuum bag not installed
correctly
• Review bag installation
(page 11)
Any other service should be performed by an Authorized Simplicity Vacuum
Retailer. To locate your nearest Authorized Retailer, visit our website at
SimplicityVac.com or call 888-974-6759.
Key Replacement Parts
• Genuine package of 6 paper bags and 1 filter Part # SS-6
For Best Performance
• Keep machine and all accessories clean and in good operating condition.
• Change vacuum bag and filter as recommended to maintain optimum
cleaning efficiency.
• Always use genuine bags, filters and parts, as use of other products may result in
poor cleaning or filtration performance. Simplicity filtration products are designed
for maximum performance.
• Have machine checked periodically by the retailer where you purchased your
Simplicity vacuum.
• Store machine carefully in dry area.
• For optimum cleaning performance and safety, follow your owner’s manual.