18
Troubleshooting
Problem Cause Solution
Auger does not stop when
auger control is released
Control cable requires
adjustment
Adjust the control cable. If the cable adjustment does not solve the
problem, see an authorized dealer.
Auger does not turn when
auger control is engaged
Control cable requires
adjustment
Adjust the control cable. If the cable adjustment does not solve the
problem, see an authorized dealer.
Chute rotation or deector
adjustment does not work
Fasteners are too tight;
handle mount control
damaged
Contact an authorized service dealer.
Chute or deflector is frozen Clear snow or ice from chute and deflector parts; place snowthrower in a
heated area until snow or ice melts.
Engine does not start Key is off or not inserted Turn key to the ON position or insert Push/Pull key.
Primer not pressed Press primer button twice before pulling starter rope.
Out of fuel Fill fuel tank with fresh fuel.
Choke open - cold engine Turn choke to closed position before pulling starter rope.
Engine flooded Turn choke to open position; pull starter rope several times until engine
starts.
No spark Connect sparkplug wire; replace sparkplug.
Water in fuel or old fuel Drain fuel tank; fill fuel tank with fresh fuel.
Cord not plugged in or circuit
breaker tripped (electric start
models)
Plug in cord or replace defective cord; reset circuit breaker.
Engine is hard to start or
runs poorly
Incorrect oil Change oil to lighter viscosity (such as 5W-30).
Sparkplug fouled, worn, or
gapped incorrectly
Clean and re-gap sparkplug; replace sparkplug. Contact an authorized
service dealer.
Choke control set incorrectly Open choke control gradually as engine warms up.
Excessive vibration Loose parts or damaged
parts
Stop snowthrower immediately. Contact an authorized service dealer.
Scraper bar does not
clean hard surface
Scraper bar worn Scraper bar needs replacing. Contact an authorized service dealer.
Snowthrower does not
discharge snow
Control cable requires
adjustment
Adjust the control cable. See Maintenance section or contact an
authorized service dealer to adjust the cable.
Drive belt worn or broken See authorized dealer to replace the belt.
Discharge chute clogged
with snow
STOP THE ENGINE! Ensure that the auger has stopped rotating. Use
a clean-out tool to remove snow from the discharge chute. Never clear
a clogged discharge chute with your hands! Refer to “Warnings” in
Operator Safety section.
Snowthrower does not
self-propel
Rubber auger is worn or
damaged
Rubber auger needs replacing. Contact an authorized service dealer.
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