When you want to change the NSPanel's account or connected WIFI, it requires you to pair the
NSPanel again. Press any bottom of the device for 5s until the screen indicates that it had
entered into Bluetooth pairing mode and then release. Now the NSPanel is available for
Bluetooth pairing in the eWeLink App.
English
Deleting the device on the eWeLink app indicates you restore it to factory setting.
Factory Reset
Re-establish Pairing of the NSPanel
The device will exit the bluetooth pairing mode if not paired within 3mins.
Shenzhen Sonoff Technologies Co., Ltd.
Common Problems
Fail to pair Wi-Fi devices to eWeLink App
1. Make sure the device is in pairing mode. After three minutes of unsuccessful pairing, the
device will automatically exit pairing mode.
2. Please turn on location services and allow location permission. Before choosing the Wi-Fi
network, location services should be turned on and location permission should be allowed.
Location information permission is used to obtain Wi-Fi list information. If you click Disable,
you will not be able to add devices.
3. Make sure your Wi-Fi network runs on the 2.4GHz band.
4. Make sure you entered a correct Wi-Fi SSID and password, no special characters contained.
Wrong password is a very common reason for pairing failure.
5. The device shall get close to the router for a good transmission signal condition while pairing.
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