1.3. Green LED quickly blinks twice and repeats, this means the device has been connected to router
but failed to connect to server. Then please confirm your WiFi router works normally.
2. Why the APP cannot find the device in pairing status?
Answers: That’s because of your phone’s cache. Please close the WLAN of your phone then open it
after a minute. At the same time, please power off the device if you can, then power up to try again.
3. My WiFi is expired, can I connect the devices to LAN? Can my phone be directly connected
to device hotspot?
Answers: Currently eWeLink do not support LAN or directly connect to deceive hotspot. All devices
must be connected to router, thus they can communicate with the Internet cloud server.
4. The green led keeps off, even if the device is powered on. Press the button but the
device does not work.
Answers: The circuit may be broken, please send it back for testing. Return shipping postage and
packaging will be at buyer’s expense, if the device is damaged by the buyer, and the buyer should
bear extra repair cost.
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