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Troubleshooting
Cannot insert a “Memory Stick Duo”.
• Insert it in the correct direction (t step 3 in “Read This First”).
Cannot record on a “Memory Stick Duo”.
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 90).
• The “Memory Stick Duo” is full. Delete unnecessary images (t step 6 in “Read This
First”).
• Insert a “Memory Stick PRO Duo” (page 21) when recording movies with the image size set
to [640(Fine)].
Cannot format a “Memory Stick Duo”.
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 90).
You have formatted a “Memory Stick Duo” by mistake.
• All the data on the “Memory Stick Duo” is deleted by formatting. You cannot restore it. We
recommend that you set the write-protect switch on the “Memory Stick Duo” to the LOCK
position to prevent accidental erasure (page 90).
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
• Check whether the computer and the card reader support “Memory Stick PRO Duo”. Users of
computers and card readers made by companies other than Sony should contact those
manufacturers.
• If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 55
to 56). The computer recognizes the “Memory Stick PRO Duo”.
The camera or your computer cannot play back the data in the internal memory.
• There is a “Memory Stick Duo” inserted in the camera. Remove it (t step 4 in “Read This
First”).
Cannot record images using the internal memory.
• There is a “Memory Stick Duo” inserted in the camera. Remove it (t step 4 in “Read This
First”).
“Memory Stick Duo”
Internal memory
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