Precautions
When you have finished using the headset
Maintenance
To prevent burning or malfunction due to getting wet
When the headset units or charging case gets wet
Licenses
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
Unable to turn on the headset.
Charging cannot be done.
The available operating time is short, the battery power does not last long, the battery life of the left and right headset units is
different.
Charging time is too long.
Sound
No sound, no sound from one side
Low sound level
Low sound quality, or noise or unusual sound can be heard.
Sound skips frequently.
Noise is heard during music playback.
The noise canceling effects are not sufficient.
Bluetooth connection
Pairing with a Bluetooth device cannot be done.
Unable to make a Bluetooth connection.
The headset cannot be operated.
Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low
during calls.
Others
To Next Page
Loading...
Need help?
General
