5.TROUBLESHOOTING
Problems
Possible cause Solution
Product does not
start
Not connected to power supply Connect to power supply
Power cord or plug is defective Have it checked by a specialist electrician
Other electrical defect to the
product
Have it checked by a specialist electrician
Product does not
reach full power
Extension cord not suitable for
operation with this product
Use a proper extension cord
Power source (e.g. generator)
has too low voltage
Connect to another power source
Air vents are blocked Clean the air vents
Unsatisfactory
cutting
performance
Blade is worn/damaged Have it replaced with new one
Thickness of branches exceeds
capacity
Only cut branches complying with the
capacity
Excessive
vibration/noise
Blade is damaged Have it replaced with new one
Bolts/nuts are loose Tighten bolts/nuts
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EN