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33

TROUBLESHOOTING GUIDE

Thisisatroubleshoongguideforsomeofthecommonissuesthatoperatorsmightencounterwhenusing

theirmachine.Formoredetailedassistancewithtechnicalissues,contactyourdistributororlocalservice

agent.

The machine may be reset by powering oﬀ for 10 seconds.

Brewing problems

Theshotispouringtooslowly:

 Tamppressurewastooﬁrm

 Toomuchcoﬀeeisinthebasket

 Thegrindistooﬁne

 Diﬀusionscreensareclogged;cleanorreplace

 Pumppressureistoolow.Ensurethatitissetbetween8‐9.5bar

 Brewjetisclogged;whenoperangproperly,60mlshouldﬂowoutwithin8seconds

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Theshotispouringtooquickly:

 Tamppressureistoolight

 Notenoughcoﬀeeinthebasket

 Grindistoocoarse

 Portaﬁlterbasketsarewornorcracked;replace

 Brewtemperatureistoocold

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Cremaisthinwithlargebubblesandtastesastringent:

 Coﬀeeisold

 Grinderburrsaredull

 Brewtemperaturemaybesettoolow

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Diﬀuserscreenisloose:

 Thisismostlikelycausedbyoverﬁllingtheportaﬁlterbasketwithcoﬀee.Thiscausestheexpanding

coﬀeepucktopushagainstthediﬀuserandbendthescreen‐to‐screwcontactpointawayfromthe

screw.

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Nopumppressurewhenwaterﬂowsfromthegroup:

 Checkwhichbrewstagethegroupisin(shotmerpressuregraphshowsthreebarsforpumppressure.)

 InMmode,ittakesseveralshisletoreachfullpumppressure(2forMVP,3forMVPHydra.)

 InMPorVPmode,preinfusionand/orrampupmemaybesettoruntoolong.

 Pumprelaymayhavefailed

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Thepumpcomeson,gaugereadsfullpressure,butnowatercomesout:

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