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Troubleshooting Troubleshooting
Troubleshooting
Thefollowingtroubleshootingguideaddressesthemostcommonproblems.Ifproblems
persist,feelfreetocontacttheCustomerSupportatsupport@taotronics.com.
Problem Possible Causes Solution
Theairfryer
doesnotwork
Theapplianceisnotpluggedin
Plugthepowerplugintoagrounded
wallsocket.
Didnotsetthetime Setthecookingtime.
Thepanisnotputintothe
applianceproperly
Pushthebasketssecurelyintothe
airfryer.
Foodsarenot
completely
cooked
Toomuchingredients
inthebasket
Placesmallerbatchesofingredients
intothebasketformoreevenfrying.
Thesettemperatureistoolow Increasethecookingtemperature.
Thecookingtimeistooshort Increasethecookingtime.
Foodsarefried
unevenlyin
theairfryer
Certaintypesofingredients
needtobeshakenhalfway
throughthecookingtime
Takeoutthefryingtrayandshakeit
duringacookingprocess.
Foodsarenot
crispyafterair
frying
Youusedatypeofsnack
meanttobepreparedina
traditionaldeepfryer
Useovensnacksorsprayorbrush
asmallamountofoiltomakeyour
foodcrispier.
Failedtoslide
thepaninto
theairfryer
securely
Thebasketisoverlled
Makesurethebasketisnot
overlledwithfood.
Problem Possible Causes Solution
Darksmoke
comesoutof
theairfryer
Foodisburning.
Immediatelyunplugyourairfryer.
Allowittocoolandwaitforsmoke
toclearbeforepullingthebaskets
out.
Whitesmoke
comesoutof
theairfryer
Youarecookinggreasyfoods
Cookinggreasyfoodswillcauseoil
toleakintotheouterbasket.Thisoil
willproducewhitesmoke,andthe
basketsmaybehotterthanusual.
Thisisnormal,andshouldnotaect
cooking.Handlebasketswithcare.
Firsttimeuse
Theairfryermayproducesome
whitesmokewhenyouuseitforthe
rsttime.Thisisnormal.
Greaseresiduesinthepan
Makesurethebasketsandthe
insideoftheairfryerarecleaned
properlyandnotgreasyaftereach
use.
Flakingofnon-
stickcoating
Metalcleaningbrushorabrasive
cleanerisusedtocleanthefrying
trayandbasket
Cleanthefryingtrayandbasketwith
moderatedetergentandaslightly
moist,non-abrasivespongeorcloth.
Remaining
odor
Remainingodorduringpackaging
ortransportation
BeforerstuseofyournewAir
Fryer,westronglyrecommended
youtocleanandpreheattheair
fryerat400°Ffor15minutesto
removeanyremainingodor.
Errorcode
appears
onthedisplay
E2 -Opencircuitinthermal
sensor
Unplugitfromthepowersource
andcontactTaoTronicsCustomer
Support.
E4-Shortcircuitinthermal
sensor
Unplugitfromthepowersource
andcontactTaoTronicsCustomer
Support.