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Troubleshooting
The following troubleshooting guide addresses the most common
problems. If problems persist, contact the Customer Support at
support@TaoTronics.com.
Problem Possible Causes Solution
Heater
does not
start
Power cord is not
properly plugged
in.
Connect the plug to a powered
electrical outlet.
Overheat
Protection has
been activated.
• Turn the heater OFF, unplug it
and allow it to cool.
• Check and remove any
objects on or adjacent to the
heater.
• Wait 5-10 minutes before
plugging the unit back in.
No power is
passing through
the unit.
• Ensure that your circuit
breaker or fuse is working
properly.
• Ensure your heater is placed
on a flat and even surface.
Setting
temperature is
lower than the
room temperature.
Make sure the thermostat is set
at a higher temperature than
the room temperature.
Problem Possible Causes Solution
The
heater
suddenly
stops
during
heating
Ambient
temperature
reaches above
122°F.
Unplug it from the power
source and power it on again
when the ambient temperature
drops below 122°F.
The heater is
tipped over.
Place it on a flat, level and
stable surface and remain
upright. Then turn it on again.