11
Troubleshooting
Cannot connect to wireless network (WiFi)
•
Select the correct wireless network name and verify the password entered (case sensitive).
•
Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
•
Reboot the router by disconnecting the power for more than 2 minutes and reconnect.
What is the remote code for programming my Universal or Cable box remote control?
•
Please visit https://support.tcl.com/ca-remote-codes
Problems connecting my cable
box or antenna through a coax cable
•
For best performance, use the HDMI connection.
If not available, then:
•
Make sure the cable connections to the TV and your device are securely fastened.
•
Select the Antenna TV Input and follow the on-screen instructions to perform a channel scan.
Access parental control
•
The initial personal password for your TV is 1234.
•
You can change the personal password anytime.
•
If you forget your personal password, you can use 0423 to reset.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
1-877-300-9576
Need more help?
support.tcl.com/ca
To Next Page
Loading...
Need help?
General
