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Chapter 5 - Other information

Password in Parental Control

- The default password is 1234. You can change it to

a new one.

- The super password is 0423. If you forget your

code, enter the super password to override any

existing codes.

Troubleshooting

Please check the following list before requesting

service.

There is no picture or sound.

• Make sure the power cord is properly inserted in the

power outlet.

• Make sure the source type is set correctly.

• Make sure the antenna is properly connected.

• Make sure the volume is not set to minimum or the

sound is not set to mute.

• Make sure the headphones are not connected.

• The TV may be receiving a signal other than from

TV broadcasting stations.

Picture is not clear.

• Make sure the antenna cable is properly connected.

• Consider whether your TV signal is being properly

received.

• Poor picture quality can occur due to a VHS

camera, camcorder, or other peripheral being

connected at the same time. Switch o󰀨 one of the

other peripherals.

• The ‘ghost’ or double image may be caused by

obstruction to the antenna due to high-rise buildings

or hills. Using a highly directional antenna may

improve the picture quality.

• The horizontal dotted lines shown on the pictures

may be caused by electrical interference, e.g., hair

dryer, nearby neon lights, etc. Turn o󰀨 or remove

these.

Picture is too dark, too light or tinted.

• Check the colour adjustment.

• Check the brightness setting.

• Check the sharpness function.

Remote control does not work.

• Check the batteries of the remote control.

• Make sure the remote sensor window on the TV

front is not under strong uorescent lighting.

• Try to clean the remote sensor window on the TV

front with a soft cloth.

If the above suggestions do not solve your technical

issue, please refer to the warranty card for service

information.

Operating Conditions

Temperature 5°C - 35°C (41°F - 95°F)

Humidity 20 - 75% (non-condensing)

Storage Conditions

Temperature -15°C - 45°C (5°F - 113°F)

Humidity 10 - 90% (non-condensing)

Radio Information

• Bluetooth

transmitter frequency range: 2402 -

2480MHz

• Bluetooth

transmitter power: 6dBm (+/-4dB)

• 2.4G Wi-Fi transmitter frequency range: 2412 -

2472MHz

• 2.4G Wi-Fi transmitter power: 14dBm (+/-2dB)

• 5G Wi-Fi transmitter frequency range:

- Band 1: 5150–5250MHz

- Band 2: 5250–5350MHz

- Band 3: 5470–5725MHz

- Band 4: 5725–5850MHz

• 5G Wi-Fi transmitter power: 14dBm (+/-2dB)

• DVB-T/T2/C tuner frequency range: 50.5 - 858MHz

• DVB-S/S2 tuner frequency range: 950 - 2150MHz

• Operation of 5150–5350MHz is restricted to indoor

use only.

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OSS Notice

This product uses the GPL (Version 2 and 3) and

LGPL (version 2.1) and MPL (version 1.1).

To send inquiries and requests for questions

regarding open source, contact nearest TCL o󰀩ce.

This product uses some software programs which are

distributed under the Independent JPEG Group.

This product uses some software programs which are

distributed under the libpng Project.

This product uses some software programs which are

distributed under the Freetype Project.

This product uses some software programs which are

distributed under the zlib Project.

This product uses some software programs (libxml2,

curl, expat, c-areas) which are distributed under the

MIT.

This product uses CyberLink for C which is distributed

under the Open Source Project.

Questions and Answers:

Need help?

Do you have a question about the TCL 43C645K and is the answer not in the manual?

TCL 43C645K Specifications

General

Color depth	10 bit
Screen shape	Flat
Response time	15 ms
Display diagonal	43 \
Display brightness	- cd/m²
Display technology	QLED
Native aspect ratio	16:9
Native refresh rate	60 Hz
Peak luminance ratio	70 %
LED backlighting type	Direct-LED
Viewable size diagonal	1080 mm
Contrast ratio (typical)	-
Display diagonal (metric)	108 cm
Motion interpolation technology	PPI (Picture Performance Index) 3100
Dynamic contrast ratio marketing name	Mega Contrast
Music apps	Spotify
Video apps	Amazon Prime Video, Apple TV, Disney+, Netflix, Twitch, YouTube
Smart modes	Dolby Vision, Natural, Photo, Sports
Lifestyle apps	Google Apps
Operating system version	ATV 11.0
App distribution platform	Google Play
Operating system installed	Android TV
Hybrid Broadcast Broadband TV (HbbTV) version	2.0.2
AC input voltage	220-240 V
AC input frequency	50 Hz
Energy efficiency scale	A to G
Power consumption (standby)	0.5 W
Power consumption (typical)	- W
Game features	Auto Low Latency Mode (ALLM), Game Bar, Game Master
Processor cores	4
Parental control	No
AMD FreeSync type	FreeSync
Audio formats supported	EAC3, MP3, PCM, WMA
Image formats supported	BMP, HEIF, JPG, PNG
Video formats supported	AVI, H.264, H.265, MKV, MP4, MPG, TS, VP9, WEBM, WMV
Picture processing technology	TCL AiPQ 3.0 Engine
High Dynamic Range (HDR) technology	High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Certification	Tüv Rheinland
Audio decoders	DTS, Dolby Atmos, DTS:X, Dolby Digital AC4, Dolby TrueHD
RMS rated power	20 W
Number of speakers	2
Audio output channels	2.0 channels
Control type	Buttons, Wireless
Programming period	8 day(s)
Number of OSD languages	29
Firmware upgradeable via	Network, USB
On Screen Display (OSD) languages	ALB, BUL, CRO, CZE, DAN, DEU, DUT, ENG, ESP, EST, FIN, FRE, GRE, HUN, ITA, LAT, LIT, MAC, NOR, POL, POR, RUM, RUS, SER, SLK, SLV, SWE, TUR, UKR
News apps	BBC
Cord length	1.5 m
User memory	9.2 GB
Picture mode	Sports Mode, Ambient Mode
Stand weight	1 g
Doesn't contain	Cadmium
Power plug type	Type C
Processor frequency	1.3 GHz
Smart TV applications	Netflix, YouTube, Amazon Prime, AppleTV+, Google Play Apps
Processor architecture	ARM rtd288o
Annual energy consumption	- kWh
Channels quantity (DVB-S2)	1
Dimensions (with stand) (WxHxD)	959 x 606 x 186 mm
Dimensions (W x D x H) with stand	959 x 186 x 606 mm
Internal memory	10200 MB
Sound technology	Dolby Atmos, DTS Virtual-X, Virtualization & upmix
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Bluetooth profiles	A2DP, SBC
Cables included	AC
Manual languages	DAN, SLV, DEU, HUN, DUT, NOR, ENG, SWE, ESP, ITA, POL, BUL, EST, POR, TUR, RUM, UKR, FIN, RUS, FRE, GRE, SER, CZE, LIT, SLK
Remote control type	RC833
Tuner type	Analog & digital
Analog signal format system	NTSC, PAL BG, PAL DK, PAL I, PAL L, SECAM B/G, SECAM D/K, SECAM L
Digital signal format system	DVB-C, DVB-S2, DVB-T2
RF connector type	F, IEC
HDMI ports quantity	3
USB 2.0 ports quantity	0
Consumer Electronics Control (CEC)	T-link
Common interface Plus (CI+) version	1.4
Stand type	Legs stand
Product color	Titanium
Panel mounting interface	200 x 200 mm
Package depth	123 mm
Package width	1102 mm
Package height	653 mm
Package weight	8800 g
Pallet width	1200 mm
Pallet height	800 mm
Pallet length	1446 mm
Quantity per truck	396 pc(s)
Quantity per pallet	12 pc(s)
Number of pallets per truck	33 pc(s)

Weight and Dimensions

Stand width	839 mm
Depth (with stand)	186 mm
Width (with stand)	959 mm
Height (with stand)	606 mm
Weight (with stand)	6500 g
Depth (without stand)	80 mm
Height (without stand)	560 mm