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9 FAQ
No power
• Make sure the AC power cord and AC input connector
are connected properly.
• Make sure there is power supply.
• Make sure the Sound Bar has turned on.
No sound
• Make sure the audio cable is connected to the Sound
Bar and your device.
• Make sure you have selected the correct source.
• Press + to increase the volume level.
• Make sure the Sound Bar is not muted.
Voice Remote with Alexa does not work.
• Make sure the distance of Voice Remote with Alexa and
the Sound Bar main unit is within operational range.
• Make sure the battery is correctly inserted and is
working.
I hear distorted sound.
• Make sure the cables are properly connected.
• Make sure you have selected the correct source.
• Make sure the TV is muted if you play audio from the TV.
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