Troubleshooting
How to sanitize a non-functional instrument
If your instrument is not functioning, proceed as follows to sanitize the instrument to return to Tektronix for repair:
1. Remove any attached USB flash drives or external USB drives from your oscilloscope. Refer to your company's internal policies
regarding handling or disposal of the flash drives.
2. Follow your company's internal policies regarding handling or disposal of the these boards.
3. Reassemble the oscilloscope and return it to Tektronix. New boards will be installed. The oscilloscope will be calibrated and returned.
Note: Replacement of any missing or damaged hardware will be charged according to the rate at the time of replacement.
Repair charges
Replacement of any missing hardware will be charged according to the rate at the time of replacement.
Troubleshooting
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions 15