Tenda U1 User Manual

Appendix-FAQ
18
Appendix 1 FAQs
Q1: I failed to connect to WiFi from the adapter when it worked in Station mode. What should I do?
A1: a. Make sure you have entered the correct password.
b. If you are manually connecting to a hidden network, make sure you have entered the correct network info.
Q2: I failed to do WPS connection with the remote device. What should I do?
A2: a. Make sure the obstacles within the remote device and the wireless USB adapter as less as possible.
b. Make sure the WPS feature of the remote device is enabled. (Take its manual for references)
c. Make sure the WPS feature of the wireless USB adapter is enabled. (LED of the wireless USB adapter will
get blinking if WPS is enabled.)
Q3: I failed to shift to SoftAP mode. What should I do?
A3: Unplug the wireless USB adapter and retry.
If you have any problem or suggestion about the product or this manual, contact us.
Technical Support: support@tenda.com.cn
Telephone: (86 755) 2765 7180
Email: sales@tenda.com.cn
Website: http://www.tendacn.com
Skype: tendasz
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Tenda U1 Specifications

General

Interface	WLAN
USB version	2.0
Connectivity technology	Wired
Safety	WEP, WPA-PSK/WPA2-PSK, WPA / WPA2
Internal	No
Certification	CE, FCC, EAC
Component for	PC/Laptop
Product color	White
WPS push button	Yes
Frequency range	2.4 - 2.4835 GHz
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Maximum data transfer rate	300 Mbit/s
Gain	3.5 dBi
Antennas quantity	1
Sustainability certificates	RoHS
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	5 - 90 %