9
5 YEAR WARRANTY* / RIGHT TO INVOKE LACK OF CONFORMITY
If defects/faults are ascertained, use of the wood burner must be
stopped immediately and the dealer contacted.
*5 Year warranty
Provided that there has been normal operation of the wood burner,
TermaTech offers a 5 year warranty on material and manufacturing
faults on the load-bearing frame, exclusive of the combustion cham-
ber.
Combustion chamber: The following parts are not covered by the
warranty: The combustion chamber, Cast iron parts (bottom, door
and grate), Insulation material (vermiculite plates), Smoke deector
plates, Glass, gaskets as well as the closing mechanism/handle.
Exterior parts: The following parts are not covered by the warran-
ty: Varnished plates/surfaces, stone facings, glazed tiles, concrete
and glass as well as the closing mechanism/ handle
The warranty does not cover faults which are due to:
• the user/mounting guide not being followed
• the mounting being carried out incorrectly
• overheating/deterioration of the materials, caused by the use
of, for example, the incorrect type of fuel, petroleum coke or too
much fuel
• the product has been connected to a chimney with poor drawing
qualities, for example, chimneys that are too short or are leaking
• the product being positioned or has been positioned/kept in un-
heated or damp surroundings
• the product being in bad repair or not maintained in accordance
with the instructions
• normal wear and tear of wearing parts/expendable items as well
as the varnish
• similar circumstances which are not due to material or manufac-
turing faults
The lesser defects below, which cannot underlie any claim, can occur
in the product:
• naturally occurring variations in the colour nuances and marbling
on the soapstone, sandstone and other stone cladding.
• sounds which occur during burning are normal, this occurs when
metal expands/retracts.
If a fault occurs during delivery to the customer, or if such a fault
arises during the warranty period which is covered by this warranty,
TermaTech A/S agrees to send a suitable replacement part free of
charge to rectify the fault. Any additional obligation of TermaTech
A/S to remedy the fault, for example, in the form of installation of
the replacement part, does not exist.
In addition the purchaser has, apart from the right to a replacement
part, no right to either direct or indirect damages.