EN
14
TROUBLESHOOTING
Problem Solution
The appliance does
not turn on
Ensure that the socket
is energized and the
power cord is plugged
in
Weak suction
1.Remove blockages
or replace the
sponge lter
2.Clean the mesh lter
3.Install brush roller
cover correctly
ECO icon: blinks
Stand the appliance
upright and tilt again
to enter ECO mode
ECO icon and MAX
icon blink together
Stand the appliance
upright
CWT empty indicator
blinking
Rell CWT
DWT full indicator
blinking
1.Empty the dirty water
and then reinstall the
DWT
2.Check if the oater
is in good condition
and press it to the
bottom
3.Remove blockages
Brush roller tangled
indicator blinking
1.Remove blockages
2.Install brush roller
cover correctly
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.
WARRANTY
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the requirements
outlined in this instruction manual, and is
subject to further conditions outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private household
purposes in accordance with the Tineco
Instruction Manual. Motorized accessories
bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you,
all labor and parts necessary to ensure your
appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance
is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or
repairs incurred as a result of:
• Appliances purchased from an unauthorized
dealer.
• Careless operation or handling, misuse, abuse
and/or lack of maintenance or use not in
accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal
domestic purposes, e.g. for commercial or
rental purposes.
• Use of parts not in accordance with the Tineco
Instruction Manual.
• Use of parts and accessories other than those
produced or recommended by Tineco.
• External factors unrelated to product quality
and use, such as weather, modications,
accidents, electrical outages, power surges or
acts of God.
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