Troubleshooting
ErrorCodes
Problem
PossibleCauseCorrectiveAction
CodeE-0-0-1,orE-0-4-7
1.Batteryhighvoltage1.Ensurethatthebatteryvoltageis
correctandthecableconnectionsare
secure;ensurethatthebatteryisin
goodcondition.
CodeE-0-0-41.BMSorbatteryfaultdetected1.RefertothemachineOperatorManual.
CodeE-0-0-7
1.Batteryamphourlimitexceeded1.Possiblecausesincludepoorbattery
health,verydeeplydischargedbattery,
poorlyconnectedbattery,and/or
highparasiticloadsonbatterywhile
charging.Possiblesolutions:Replace
batterypack.CheckDCconnections.
Disconnectparasiticloads.Thiserror
willclearoncethechargerisresetby
cyclingDC.
CodeE-0-1-2
1.Reversepolarityerror1.Thebatteryisconnectedtothecharger
incorrectly.Ensurethatthebattery
connectionsaresecure.
CodeE-0-2-31.HighACvoltageerror(>270VAC)1.ConnectchargertoanACsourcethat
providesstableACbetween85-270
VAC/45-65Hz.
CodeE-0-2-41.Chargerfailedtoinitialize
1.Thechargerhasfailedtoturnon
properly.DisconnecttheACinputand
batteryconnectionfor30seconds
beforeretrying.
CodeE-0-2-51.LowACvoltageoscillationerror
1.TheACsourceisunstable.Could
becausedbyundersizedgenerator
orseverelyundersizedinputcables.
ConnectchargertoanACsourcethat
providesstableACbetween85-270
VAC/45-65Hz.
CodeE-0-3-71.Re-programmingfailed1.Softwareupgradefailureorscript
operationfailure.Ensurethatthenew
softwareiscorrect.
CodeE-0-2-9,E-0-3-0,E-0-3-2,E-0-4-6,
orE-0-6-0
1.Communicationerrorwithbattery
1.Ensurethattheconnectionofthe
signalwirestothebatteryissecure.
FaultCodes
Problem
PossibleCauseCorrectiveAction
F-0-0-1,F-0-0-2,F-0-0-3,F-0-0-4,
F-0-0-5,F-0-0-6,orF-0-0-7
1.Internalchargerfault1.RemovetheACconnectionand
batteryconnectionforaminimumof
30secondsandretry.Ifitfailsagain,
pleasecontactanauthorizedT oro
distributor.
8