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FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered:
1. Connect your computer to the router using an Ethernet cable.
2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for
the router.
3. Go to Wireless or Advanced > Wireless to retrieve or reset your wireless password.
Q2. What should I do if I forget my web management password?
• If you are using a TP-Link ID to log in, or you have enabled the Password Recovery
feature of the router, click Forgot Password? on the login page and then follow the
instructions to reset it.
• Alternatively, press and hold the Reset button of the router until the LED binks to reset
it, and then visit http://tplinkwifi.net to create a new login password.
Note:
• Please refer to Password Recovery to learn how to configure Password Recovery.
• You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I cannot log in to the router’s web management
page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer is connected to the router correctly and the corresponding
LED indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Make sure http://tplinkwifi.net or http://192.168.0.1 is correctly entered.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and tasks.
2 ) Click Internet Options on the bottom left.
3 ) Click Connections and select Never dial a connection.
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