TP-Link TC-7610 User Manual

TC-7610
DOCSIS 3.0 Cable Modem User Guide
Appendix D: Technical Support
 For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
 To dow nload the latest Firmw are, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/suppor t/download
 For all other technical support, please contact us by using the follow ing details:
Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different carriers, IDD.
E-mail: support@tp-li nk. co m
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com(USA)
support.ca@tp-link.com(Canada)
Service time: 24hrs, 7 days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
Fee: Depending on rate of different carriers.
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00, 7 days a week
Ukraine
Tel: 0800 505 508
Fee: Free for La ndl in e ; M o bil e: Depending on rate of
different carriers
E-mail: support.ua@tp-link.com
Service time: Monday to Friday, 10:00 to 22:00
Brazil
Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: suporte.br@tp-link.com
S e rvi ce time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00
Indonesia
Tel: (+62) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: support.id@tp-link.com
Service time: Su nday to Friday, 09:00 to 12:0 0 ,
13:00 to 18:00 *Except public holidays
Australia/New Zealand
Tel: NZ 0800 87 5465 (Toll Free)
AU 1300 87 5465 (Depending on 1300 policy.)
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Germany/Austria
Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: support.de@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT +2 (DST i n
Germany)
*Except bank holidays in Hesse
Singapore
Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: support.sg@tp-l ink.co m
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Fee: La nd li ne: 1p -10.5p/min, d
epending on the time of
day. Mobil e: 15p-40p /mi n , de pe nd ing on you r m obile
network.
E-mail: support.uk@tp-l ink. c o m
Service time: 24hrs, 7 days a week
Italy
Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 09:00 to 13:00; 14:00
to 18:00
Malaysia
Toll Free: 1300 88 875 465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (0) 801 080 618
+48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
France
Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: support.fr@tp-link.com
Service time: Monday to Friday, 09:00 to 18:00 *Except
French Bank holidays
Switzerland
Tel: +41 (0) 848 800 998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different time.
E-mail: support.ch@tp-l ink. co m
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GM T+1 o r GMT +2 (DST )
Russian Federation
Tel: 8 (499) 754 5560 (Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail: support.ru@tp-link.com
Service tim e: From 09:00 to 21
:00 (Moscow time)
*Except weekends and holidays in RF
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TP-Link TC-7610 Specifications

General

Brand	TP-Link
Model	TC-7610
Category	Modem
Language	English