TP-Link X1500 User Manual

7
Troubleshooting
Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve
problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-link.com/support
Q1. What should I do if I fail to congure the main Deco and get stuck on “We couldn't nd Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM
Q2. What should I do if I fail to congure the satellite Deco and get stuck on “We couldn't nd another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4
Q3. What should I do if I fail to congure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the guide https://www.tp-link.com/support/faq/2239/
Refer to the video https://youtu.be/OSUrGdWH-i0
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/2428/
Q6. How can I nd a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/
Q7. What can I do if the Deco app isn't working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

TP-Link X1500 Specifications

General

Brand	TP-Link
Model	X1500
Category	Network Router
Language	English