41
TE200/TE210/TE300/TE310 Series
Bar Code Printer Service Manual
- The printer status from
DiagTool shows “Ribbon
End Err.” Or “Ribbon
Encoder Err.”
Supply a new ribbon roll.
The ribbon is installed incorrectly.
Please re-install the ribbon.
- The printer status from
DiagTool shows “Out of
Paper”.
The label is installed incorrectly.
Please reinstall the label roll.
Gap/black mark sensor is not
calibrated.
Calibrate the gap/black mark sensor.
Memory full
( FLASH / DRAM )
* The space of FLASH/DRAM is full.
* Delete unused files in the FLASH/DRAM.
MicroSD card is unable
to use
* microSD card is damaged.
* microSD card doesn’t insert
correctly.
* Use the non-approved microSD
card manufacturer.
* Use the supported capacity microSD card.
* Insert the microSD card again.
* The supported microSD card spec and
the approved microSD card
manufacturers, please refer to section
1.3.
Skip labels when
printing
* Label size is not specified properly.
* Sensor sensitivity is not set
properly.
* The media sensor is covered with
dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or
Manual Gap options.
* Clear the GAP/Black mark sensor by
blower.
The printing position of
small label is incorrect
* Media sensor sensitivity is not set
properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD
menu is incorrect.
* The vertical offset setting in the
driver is incorrect.
* Calibrate the sensor sensitivity again.
* Set the correct label size and gap size.
* If using the software BarTender, please
set the vertical offset in the driver.
Missing printing on the
left or right side of label
* Wrong label size setup.
* Set the correct label size.