TSC TE210 Series Service Manual

40
TE200/TE210/TE300/TE310 Series
Bar Code Printer Service Manual
4.2 Print Quality
Problem
Possible Cause
Recovery Procedure
Not Printing
Check if interface cable is well
connected to the interface connector.
Re-connect cable to interface or change a
new cable.
The serial port cable pin configuration
is not pin to pin connected.
Please replace the cable with pin to pin
connected.
The serial port setting is not
consistent between host and printer.
Please reset the serial port setting.
Check the baud rate setting. The default
baud rate setting of printer is 9600,n,8,1.
The port specified in the Windows
driver is not correct.
Select the correct printer port in the driver.
No print on the label
Label or ribbon loaded not correctly.
Follow the instructions in loading the media
or loading the ribbon.
Ribbon run out.
Loading the ribbon.
Continuous feeding
labels
The printer setting may go wrong.
Please do the initialization and gap/black
mark calibration.
- The printer status from
DiagTool shows “Paper
Jam”.
Gap/black mark sensor sensitivity is
not set properly (sensor sensitivity is
not enough)
Calibrate the gap/black mark sensor.
Make sure label size is set properly.
Set label size exactly as installed paper in
the labeling software or program.
Labels may be stuck inside the
printer mechanism near the sensor
area.
Remove the stuck label.
Poor Print Quality
* Ribbon and media is loaded
incorrectly
* Dust or adhesive accumulation on
the print head.
* Print density is not set properly.
* Printhead element is damaged.
* Ribbon and media are incompatible.
* The printhead pressure is not set
properly.
* Reload the supply.
* Clean the print head.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run printer self-test and check the print
head test pattern if there is dot missing in
the pattern.
* Change proper ribbon or proper label
media.
* The print head mechanism does not latch
the print head properly.
Power indicator does
not illuminate
The power cord is not properly
connected.
Plug the power cord in printer and outlet.
Switch the printer on.
- The printer status from
DiagTool shows “Head
Open”.
The printer carriage is open.
Please close the print carriage.

TSC TE210 Series Specifications

General

Brand	TSC
Model	TE210 Series
Category	Barcode Reader
Language	English