9
TROUBLESHOOTING
Please note that if you try to insert or remove an InnoTab
®
cartridge without first turning the unit OFF, you
may experience a malfunction. If this happens, and the unit does not respond to pressing the ON/OFF
button, disconnect the AC adaptor from the main unit or remove the batteries. Then, reconnect the adaptor,
or reinstall the batteries.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or
contact our Consumer Services Department with any problems and/or suggestions that you might have. A
support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is typically located on the back or bottom
of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
COPYRIGHT NOTICES
2014 VTech. All Rights Reserved. VTech
®
, the VTech
®
logo and InnoTab
®
are registered trademarks of
VTech. Learning Lodge
TM
is a trademark of VTech. All other trademarks are property of their respective
owners.
IMPORTANT NOTE:
Creating and developing
InnoTab
®
The Learning Tablet
products is accompanied by a responsibility
that we at VTech
®
take very seriously. We make every effort to ensure the accuracy of the information
that forms the value of our products. However, errors sometimes can occur. It is important for you to
know that we stand behind our products and encourage you to call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
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