10
10
10
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions while playing
with the Charms, please remove the Charms and place them back
onto the unicorn.
If the unit still isn’t functioning, or if for some reason the unit stops
working, please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
on 0330 678 0149 (from UK) or +44 330 678 0149 (outside UK) and a
service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
®
products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to call our Consumer Services Department on 0330 678 0149
(from UK) or +44 330 678 0149 (outside UK), with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
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