CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit is not in use for an extended
period of time.
4. Do not drop the unit onto a hard surface and do not expose the unit
to moisture or water.
TROUBLESHOOTING
1. If your VTech
®
Thomas & Friends: Learn & Explore Laptop stops
working or does not turn on:
• Check your batteries. Make sure the batteries are fresh and properly
installed.
• If you are still having problems, visit our website at www.vtechkids.
com for troubleshooting tips.
2. If, when pressing the On/Off button, nothing happens:
• Check to see that the batteries are aligned correctly
3. If you can’t hear any sound:
• Adjust the volume switch to adjust the sound level of the speaker.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
Care & Maintenance /Troubleshooting
11
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