Xerox
®
Phaser
®
7500 Color Printer Evaluator Guide 13
How the Xerox
®
Phaser
®
7500
printer exceeds the support
requirement:
Unrivaled Service
Behind every Xerox
®
product is a large network
of North America-based customer support
that’s unrivaled in the industry and available
when you need it. Our service professionals use
leading-edge technologies to keep you up and
running. They’re even linked to the engineers
who designed your product, so you can be
confident when you choose Xerox.
Customers also have 24/7, Internet-based
access to the our knowledge base system, which
provides problem-specific solutions or guides
users through a troubleshooting tree.
Total Satisfaction Guaranteed
The Phaser 7500 color printer includes a
standard one-year, on-site warranty plus our
exclusive Xerox
®
Total Satisfaction Guarantee.
Recognized as unique in the industry, the Total
Satisfaction Guarantee covers every Phaser
device that has been continuously maintained
by Xerox or our authorized representatives
under a Xerox express warranty or Xerox
maintenance agreement. You decide when
you’re satisfied.
To us, support means providing easy access to the resources you need to
ensure your Xerox device performs at the highest level, continuously delivering
optimum results.
Section 1: Evaluating Tabloid/A3 Color Printers
Support and Service
Visit our support website, at
www.support.xerox.com, for additional
information about the ways in which
we help our customers stay more
productive, longer.
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