Xerox Phaser 8560 Service Manual

3-4 Phaser 8400/8500/8550/8560 Color Printer Service Manual
Error Messages and Codes
POST Error Reporting
POST checks the communication paths within the Electronics Module and to
other various printer components.
POST testing initializes the Control Panel, and in most cases if an error
occurs, a text message is displayed on the Control Panel along with an LED
blink code flashing on all three LEDs (Control Panel LED, PS LED and PE
LED). If initialization of the Control Panel fails, POST errors will still report
using the LED blink patterns. The sum of the flashes equal the error code. If
the code has more than 5 flashes, there is a brief pause between each set of
5 flashes to make them easier to count. After all flashes occur within the code,
there is a long pause and then the flash pattern repeats.
“Soft” POST errors, that do not prevent the printer from powering up
completely, are displayed on the Control Panel for 5 seconds, and then the
printer continues through the remainder of POST. There are no rear panel
LED codes associated with soft errors. Most soft errors will cause the printer
to print a Startup Page with the error message on it.
N
o
t
e
Before replacing the Electronics Module for any POST errors, do the
following:
1. Disconnect all connections to the Electronics Module.
2. Plug in the Power Cord and power on the Electronics Module.
3. If the error blink pattern changes from the original error reported before
Step 1, the problem may not be in the Electronics Module, (see
“Miscellaneous Electrical Troubleshooting” on page 4-56).
POST Error Reporting Blink Pattern Definition Table
8400
Error
Code
PS, PE and Control
Panel LEDs (for
8400)
POST
Error
Type Description
8500/
8550/8560
Error Code
01.01 Flutter then 01 blinks Hard Bad error code. 21.1
02.01 Flutter then 02 blinks Hard Failed machine check. 19.1
02.02 Flutter then 02 blinks Hard Printer panic. 19.2
03.01 Flutter only Soft ID read failure. 31.1
03.02 Flutter then 03 blinks Hard Mismatch. 31.2
03.03 Flutter only. Soft Version mismatch. 31.3
03.04 Flutter then 03 blinks Hard Access failure. 31.4
04.01 Flutter then 04 blinks Hard ID read failure. 23.1
04.02 Flutter then 04 blinks Hard ID mismatch. 23.2
04.03 Flutter then 04 blinks Hard TMVL mismatch, write/read failed. 23.3
04.04 Flutter then 04 blinks Hard TMVH mismatch, write/read failed. 23.4
05.01 Flutter then 05 blinks Hard Communications error. PLD I/O Board
serial, link down/bad parity.
32.1
05.02 Flutter only Soft Communications error. PLD I/O Board
serial, mismatch.
32.2

Xerox Phaser 8560 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	3 ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	1 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	54 dB
Maximum duty cycle	85000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c
Maximum input capacity	625 sheets
Paper tray 2 input capacity	525 sheets
Multi-Purpose tray input capacity	100 sheets
Power requirements	110 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
Standard media sizes	140 x 216 mm - 216 x 356 mm
Power consumption (active)	230 W
Compatible operating systems	Linux, Mac OS X 10.2 +, Novell NetWare 3.x +, Windows 2000 +
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	IPv6
Sustainability certificates	ENERGY STAR
Power consumption (PowerSave)	43 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	406 x 533.4 x 368 mm