Xerox Phaser 8560 Service Manual

Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-3
Error Messages and Codes
Power-Up Error Messages and LED Codes
The printer has three sets of tests that are run when first powered on:
■ Built-In Self Tests (BIST)
■ Power On Self Tests (POST)
■ Print Engine Self Tests (PEST)
Note
BIST and POST errors are not stored in the fault history logs.
BIST Error Reporting
BIST verifies basic Electronics Module CPU operation and reports failures by
utilizing the rear interface panel PS and PE LEDs. These tests occur
immediately at power-up, before POST tests are run or the Control Panel is
initialized.
The following table defines the blink patterns associated with a failure.
BIST Error Reporting Blink Pattern Definition Table
PE LED PS LED Description
Off or 1
Blink, and
then off
Off or 1
Blink, and
then off
The power supply could not remain regulated when DC
power was applied so it was shut down.
Follow the troubleshooting procedures for electrical shorts
(see “Miscellaneous Electrical Troubleshooting” on
page 56) and check the power supply fuses.
On Solid
(dimly)
On Solid
(dimly)
Initialization failure. The printer is held in reset mode. This
can be caused by an Electronics Module fault or a +3.3 V
power supply regulation failure (see “Miscellaneous
Electrical Troubleshooting” on page 4-56). See also,
“Verifying Power Supply Operation” on page 4-64.
Off PS and
Control
Panel 1/2
sec. blink
Boot loader memory test failure. Ensure the printers RAM
chips are properly seated and that the correct RAM type for
this printer is installed.
1Rapid
blinking
CPU bridge and/or PCI bus is not communicating. Reboot
the printer, if the error still occurs, replace the Electronics
Module.
2Rapid
blinking
ROM not responding. Reboot the printer, if the error still
occurs, replace the Electronics Module.
3Rapid
blinking
Printer hangs during code initialization.
1. Unplug all cables from the Electronics Module.
2. Plug in the power cable.
3. Power on the Electronics Module (system).
4. If the problem still occurs, reseat the RAM DIMMs.
5. Replace the Electronics Module. For disassembly, see
“Electronics Module (PL5.0.5)” on page 8-46. For
replacement, go to the Parts List on page 9-3.

Xerox Phaser 8560 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	3 ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	1 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	54 dB
Maximum duty cycle	85000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c
Maximum input capacity	625 sheets
Paper tray 2 input capacity	525 sheets
Multi-Purpose tray input capacity	100 sheets
Power requirements	110 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
Standard media sizes	140 x 216 mm - 216 x 356 mm
Power consumption (active)	230 W
Compatible operating systems	Linux, Mac OS X 10.2 +, Novell NetWare 3.x +, Windows 2000 +
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	IPv6
Sustainability certificates	ENERGY STAR
Power consumption (PowerSave)	43 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	406 x 533.4 x 368 mm