Xerox WorkCentre 7425/7428/7435 Evaluator Guide 29
Support and Additional Information Sources
Xerox Office Services Support
Asset Management Services
Asset Optimization and Tracking — •
Process and tools to optimize an enter-
prise’s office output infrastructure and
reduce hard costs
Break-Fix Management — Single •
point of ownership and management
for break-fix service of all brands of
office output devices, regardless of
manufacturer
Supplies Management — Process and •
tools to procure, monitor and replen-
ish all document-related supplies
proactively
Imaging and Output
Management Services
Output Management — Single point •
of management of office output from
all output devices, regardless
of manufacturer
Image Capture and Workflow — Cost-•
efficient solutions for capturing, manag-
ing, retrieving and distributing informa-
tion into digital repositories
Support Services
Technology Procurement and •
Deployment — A creative and flexible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition
Help Desk Services — A broad range of •
enterprise services, managed through a
centralized single point of contact and
delivered through either an on-site or
off-site model
End User Services — Microsoft software •
implementation, IT project consulting,
and customer education
Access Managed Services
Student and Library Patron Access — •
Custom designed and implemented
customer-managed solutions
Additional Information
Sources
WorkCentre 7425/7428/7435
Front Panel:
The front panel offers tools and •
information pages to help with
machine setup, feature selections,
operational problems, and media
feed and supply issues.
Customer Documentation:
Installation Guide•
Quick Use Guide•
Software and Documentation CD-ROM•
Warranty Booklet•
On the Web:
Visit www.xerox.com/office for:
Product, supplies, and support •
information
Downloading drivers•
Finding your local reseller•
Online documentation•
Visit www.xerox.com/office/support for:
Support and service information, •
including the same troubleshoot-
ing Knowledge Base used by Xerox
Customer Support staff to provide the
latest technical information on:
Application issues –
Errors –
Print-quality issues –
Troubleshooting –
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