Xerox WorkCentre 7545 User Manual

Troubleshooting
WorkCentre 7500 Series Multifunction Printer 241
User Guide
Troubleshooting Print-Quality Problems
This section includes:
 Printing the Troubleshooting Print-Quality Pages ............................................................................................... 241
 Eliminating the Paper or Media as the Problem ................................................................................................... 241
 Isolating the Problem to the Printer or to the Application ............................................................................... 242
 Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print Server .................... 242
 Troubleshooting Print-Quality Problems in the Printer ...................................................................................... 243
 Performing the Print Calibration Procedure ........................................................................................................... 243
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/WC75xxsupport.
CAUTION: The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Please contact your local representative for details.
Note: To enhance the print quality, toner/print/drum cartridges for many models of equipment are
designed to cease functioning at a predetermined point.
Printing the Troubleshooting Print-Quality Pages
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Troubleshooting > Support Pages.
3. Touch Troubleshooting Print Quality Page, then touch Print.
4. Compare your print-quality problems to the examples on the pages.
Eliminating the Paper or Media as the Problem
Damaged or unsupported paper or media can cause print-quality problems even when the printer,
application, and print driver are working perfectly. Use the following guidelines to eliminate the paper as
the source of the print-quality problem:
 Make sure that the printer supports the paper or media.
 Make sure that the printer is loaded with undamaged, dry paper.
 If the condition of the paper or media is in doubt, replace it with new paper or media.
 Make sure that you have the proper tray selected in the print driver and from the control panel.
 Make sure that you have the correct paper type selected in the print driver and in the control panel of
the printer.

Xerox WorkCentre 7545 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	45 ppm
Languages support	CZE, DAN, DUT, ENG, ESP, FIN, FRE, GRE, HUN, ITA, NOR, POL, POR, RUM, RUS, SWE, TUR
Scan file formats	JPG, PDF, TIFF, XPS
Dimensions (WxDxH)	1064 x 685 x 1127 mm
Printer management	SNMP, MIB
Networking features	Gigabit Ethernet
All-in-one functions	Copy, Print, Scan
Connectivity technology	Wired
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	200000 pages per month
Optional functions	Fax
Number of print cartridges	4
Page description languages	HP-GL/2, Microsoft XPS, PCL 5c, PCL 6, PostScript 3, TIFF
Copier resize	25 - 400 %
Maximum number of copies	9999 copies
Time to first copy (black, normal)	6.6 s
Time to first copy (color, normal)	7.8 s
Copy speed (black, normal quality, A4)	45 cpm
Scan to	E-mail, FTP, USB
Input color depth	24 bit
Maximum scan area	A3 (297 x 420) mm
Scan speed (color)	70 ppm
Image formats supported	JPG, TIF
Optical scanning resolution	600 x 600 DPI
Paper input type	Paper tray
Total input capacity	620 sheets
Total output capacity	1120 sheets
Maximum input capacity	5140 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	110 sheets
Envelopes sizes	C5, DL
Custom media width	140 - 297 mm
Maximum print size	297 x 420 mm
Custom media length	182 - 432 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Plain paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Display	-
Control type	Touch
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Authentication method	NDS/LDAP/Kerberos/SMB
Internal memory	3072 MB
Internal storage capacity	160 GB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	18 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	9.1 W
Power consumption (standby)	130 W
Power consumption (PowerSave)	82 W
Power consumption (average operating)	984 W
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Linux operating systems supported	Fedora 7, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, Solaris 10 U4, Solaris 10 U5, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Sustainability certificates	ENERGY STAR
Certification	FCC, ICES, TUV, CB, GOST, NOM, CE, EAL3