45
After-sales service
■ When asking for repair
Contact•the•Repair•and•Delivery•Support•Center•to•request•
repairs.
During the
warranty
period
Repairs•will•be•done•based•on•the•terms•of•
services•of•the•free-of-charge•repair•
warranty.
Outside the
warranty
period
We•shall•repair•the•product•for•a•charge•as•
requested•by•the•customer•if•repair•
renders•it•usable.
*•The•warranty•period•is•one•year•from•the•day•when•you•
purchase•the•product.
•◎ Before•handing•in•the•product•for•repair,•make•a•
backup•of•the•contents•of•memory•since•they•may•
disappear•during•repair.•Note•that•the•Company•shall•
not•be•liable•for•any•damages•and•loss•of•income•
should•the•contents•of•memory•be•altered•or•lost.
•◎ Recycled•parts•that•meet•the•Company's•quality•
standards•are•sometimes•used•for•repair.
•◎ Your•old•terminal•collected•by•replacement•mobile•
phone•delivery•service•is•serviced•for•reuse•and•
recycled•as•a•replacement•terminal.•Also,•parts•
replaced•through•after-sales•service•are•collected•and•
recycled•by•the•Company.•They•cannot•be•returned•to•
customers.
•◎ The•product•which•is•processed,•remodeled,•analyzed•
(including•by•modifying•or•analyzing•the•software•
(including•by•rooting•etc.),•reverse•engineering,•
decompiling,•reverse-assembling),•or•repaired•by•an•
unauthorized•repair•office•is•not•covered•by•the•
warranty•and•repair•may•be•refused.
•◎ The•battery•built-into•the•main•unit•is•not•covered•by•
free-of-charge•repair•warranty,•as•it•is•a•consumable•
part.
•◎ Included•accessories•and•complimentary•samples•
other•than•the•main•unit•are•not•covered•under•a•
free-repair•warranty.
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