This product contains batteries that can only be replaced by qualified technicians or after-sales service.
This product contains batteries that are non-replaceable.
FAQ
If the vacuum is not working properly, please refer to the troubleshooting table below.
Errors Possible Causes Solutions
Vacuum does
not work
Vacuum is out of battery or low
on power.
Fully charge the vacuum, then
resume use.
Overheat protection mode
triggered by a blockage.
Wait until the vacuum cools down,
then reactivate it.
Suction opening or airway
passage is blocked.
Clear any blockages from suction
opening or airway passage.
Weak suction force
Dust compartment is full
and/or HEPA filter assembly is
clogged.
Empty the dust compartment and
clean the HEPA filter assembly.
Attachment is blocked.
Clear any blockages in the
attachment.
Motor makes a
strange noise
Main suction opening or
extension rod is blocked.
Clear any blockages in main suction
opening or extension rod.
Charges slowly
Battery temperature is too low
or too high.
Wait until the battery's temperature
normalizes, then resume use.
The first indicator
is red after turning
on the vacuum
Battery is damaged.
Please contact the after-sales service
department for maintenance.
The first indicator
blinks red after
turning on the
vacuum.
Power adapter is incompatible.
Only use the original power adapter
to charge the vacuum.
Battery indicator
does not light up
while charging
The adapter is not connected
to the vacuum.
Make sure the power adapter is
plugged in properly.
The battery is fully charged and
went into sleep mode.
Can be used normally.
If the problem persists after
ruling out the above two
possibilities.
Please contact the after-sales service
department for maintenance.
All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for the
recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please
contact the installer or local authorities for more information about the location
as well as terms and conditions of such collection points.
WEEE Information
15 16
To Next Page
Loading...
Need help?
General
