Why doesn't the vacuum-mop carry out the scheduled
cleanup?
Check whether the battery level is sufficient. The vacuum-mop needs to have a battery level of 15% or more to
start a scheduled cleanup.
Does the vacuum-mop consume electricity when it is
left at the dock after being fully charged?
When the vacuum-mop is left at the dock, it will consume a small amount of electricity to allow the battery to
maintain optimal performance in sleep mode.
What should I do when no water or very little water
comes out when mopping the floor?
Please check whether the water compartment is filled and the mop is properly installed. Please clean the mop
on a regular basis.
What should I do when too much water comes out of
the mopping assembly?
Make sure the water tank lid is securely closed.
Why doesn't the vacuum-mop resume cleaning after
charging?
The vacuum-mop does not resume cleaning in do not disturb (DND) mode, or after manually being returned to
the dock to charge.
Why doesn't the vacuum-mop return to the charging
dock aer being moved?
Moving the vacuum-mop may cause it to re-position itself or re-map its surroundings. If the vacuummop is too
far from the charging dock, it might not be able to automatically return on its own, in which case you need to
manually place the vacuum-mop onto the charging dock.