Yealink SIP-T23P Enterprise IP Phone
Quick User Guide for 8x8 Virtual Oce
This guide provides everything you need to quickly use your new
phone. For detailed information on how to use your phone, see the
SIP-T23P/T23G User Guide for 8x8 Virtual Oce.
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Phone views
There are three main views: Menu, Calls, and Lines View (the default).
For Menu view, press the Menu soft key. You can see the Lines view
on the right side of the idle screen. Calls View will show you on the
screen when your phone has a call.
The idle screen displays the label of current account, time and date,
and four soft keys.
Menu view
Menu view displays status, features, settings, message, history and
directory. You can use the right, left, up, and down arrow keys to
highlight the menus, then press the Enter soft key to access phone
functions.
Lines view
Lines view displays your phone line(s), monitored lines (if BLF Keys are
available), and soft keys in the soft key area.
If your phone is idle, you can press the line key to access the Dialer.
Calls view
If your phone have calls, the screen indicates the number of calls you
have, and if they’re active or held.
If the phone line has a call (active or call), the line shows the
icon
on the screen.
If the phone line has one or more held calls, the screen shows the
icon.
Entering Data
Use the dialpad keys to enter information. To backspace, press the
Delete soft key. To type with the dialpad keys, press a key repeatedly
to view the character options and stop to select.
When you want to enter special character, select one of the alphabetic
(Abc, ABC, abc or 2aB) options, then press the *, 0 key one or more
times.
About Calls
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up the handset, or
by pressing
or .
Placing a Call
Three ways to place calls as follow:
• Pick up the handset.
• With the handset on-hook, press
.
• With the headset connected, press to activate the
headset mode.
Then enter the number, and then press the Send soft key to dial out.
You can also dial from Lines view: Press the phone Line key, enter the
phone number, and press the Send soft key.
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press
.
Using the headset:
Press
.
Ending a Call
Using the handset:
• Hang up the handset or press the EndCall soft key.
Using the speakerphone:
• Press or press the EndCall soft key.
Using the headset:
• Press the EndCall soft key.
Holding Calls
To place a call on hold:
Press the Hold soft key during a live call.
To resume the call, do the following:
If there is only one call on hold, press the Resume soft key. If there is
more than one call on hold, press or to select the desired
call, and then press the Resume soft key.
Parking Calls
To park a live call, press the Park soft key during a live call.
• Listen to the message which identies the extension the call is
parked on.
• Then notify the intended recipient(s).
To pick up the parked call, the recipient dials the extension that the call
was parked on.
Transferring Calls
You can transfer a call in the following ways:
Attended Transfer
• Press or the Tran soft key to hold on a call.
• Enter the number you want to transfer to, then press OK or the
Send soft key.
• Press or the Tran soft key after second party answers.
Blind Transfer
Do one of the following:
• Press
or the Tran soft key to hold on a call. Enter the
number you want to transfer to. Press or the Tra n soft key.
• Select BXfer during a live call, then enter the extension number
that you want to transfer to and press the OK soft key.
Semi-Attended Transfer
• Press or the Tran soft key during a call.
• Enter the number you want to transfer to, then press OK or the
Send soft key.
• Press or the Tran soft key when you hear the ring-back
tone.
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