For detailed information please consult the
Star2Star Phone and Features Guide,
available for view/download via the
Star2Star Web Portal at:
!
https://portal.star2star.com/
!
BASIC FEATURES
MAKING A CALL
You can make a phone call via the following
devices:
1. Pick up the handset, icon will be
shown in the idle screen.
2. Press the Speaker button, icon will
be shown in the idle screen.
3. Press the Headset button if the headset is
connected to the Headset port in advance.
In the dial-up interface, the icon will be
shown in the idle screen.
Dial Number Directly: Dial the number.
Press Send soft key.
Dial from Pool: In dial-up interface, press
Pool soft key. Use the Navigation keys to
highlight your choice. Choose the
corresponding option. Select a record, then
press the Send/Dial button.
Redial: Press Redial button to enter the
Dialed Calls interface and choose a record
to dial out. During the call, you may
alternate between Headset, Handset and
Speakerphone by pressing the
corresponding buttons or picking up the
handset.
If you have registered more than one
account, you can choose a certain account
to make your call:
1. Press the Left/Right navigation key to
choose a default account when your phone
is in idle status.
2. In the dial-up interface, press the Line
soft key to choose an account. Then press
the Select soft key to confirm.
3. Press the three line keys on the keypad
to activate the chosen account.
ANSWERING A CALL
To answer an incoming call, lift the
handset.
To answer using the speakerphone, press
the Speaker button.
To answer using the headset, press the
Headset button.
If you are on an active call, the LCD screen
will display “Incoming Call: #”. Press the
Answer soft key to answer the call or
Reject soft key to refuse the call.
MUTING A CALL
Press the button to mute the call during
conversation. The icon will be shown in
the LCD screen. Press button again to
unmute the call.
VOLUME ADJUSTMENT
During the call you can adjust the volume by
pressing the Volume Adjustment bar
.
PUTTING A CALL ON HOLD
Press the Hold button or Hold soft key to put
an active call on hold. The corresponding
line will blink.
If there is only one call on hold, press the
Resume soft key or Hold button to retrieve
the call.
If there is more than one call on hold, press
the SWAP soft key to switch the
conversation.
To hold all calls, press the Line key which
you pre-set as Hold, then press the
Up/Down navigation key to highlight the
call. Press the corresponding Line key pre-
set as Hold to retrieve the call. You may
also press the Line key to establish a new
call and all current calls will be held.
TRANSFERING A CALL
You may customize your phone so that
incoming calls are transferred directly to the
third party (another extension, mobile phone
number, etc.) There are three ways to
transfer the call: Blind Transfer, Attended
Transfer and Semi-Attended Transfer.
Blind Transfer via phone interface:
1. Press the TRAN Button or Tran soft key
to put the caller on hold. Dial the new
telephone number and press the Tran soft
key to call out. Your call will turn to hold
status and the LCD will display as
Transferred.
2. After the call is answered, press the
Cancel soft key to complete the transfer.
3. You will be disconnected from the call
and the other parties will be able to talk.
Attended Transfer via phone interface:
1. Press the TRAN Button or Tran soft key
to put the caller on hold. Dial the new phone
number and press the OK or SEND button
to call out.
2. After the call is answered you will be able
to talk to the new party without the caller on
hold being able to hear the conversation.
Press the TRAN button to complete the
transfer. You will be disconnected from the
call and the caller on hold will be able to talk
to the transferred party.
Semi-Attended Transfer via phone
interface:
1. Press the TRAN button or Tran soft key
to put the caller on hold. Dial a new number
and press the OK or SEND button to call
out.
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