If you need to use two headsets for training purposes, you can utilize the Yealink USB App and two WH6X series headsets. One
headset is considered “The Trainer” headset - this is the headset that will be used for communication. The other headset is considered
“The Trainee” headset. This is the headset that will be “listening” only.
Important Considerations:
+ Only the WH6X series headsets can be used.
+ A maximum of 4 headsets can be paired.
+ Headsets must use the same docking method but do not have to be the same model. You can use the following combinations:
+ (2) WH62 headsets
+ (2) WH63 Headsets
+ (2) WH66 Headsets
+ (2) WH67 Headsets
+ (1) WH62 Headset and (1) WH66 Headset
+ (1) WH63 Headset and (1) WH67 Headset
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GETTING STARTED
QUICK REFERENCE GUIDE
Yealink Headset for
Training Scenarios
March 12, 2024
Preparing the “Trainer’s” headset
+ Install or open the Yealink USB Connect Software. Refer to the Yealink USB Connect Quick Reference Guide for download
information.
+ Connect the trainer’s base unit to a PC with the Yealink USB Connect Software. It must be connected to the base’s USB Port labeled
PC.
+ Navigate to Device Settings > Advanced Settings.
+ Enable Permanent Conference Mode Setting.
This setting will allow the trainee headset to remain connected to the trainer’s base unit after each call.
NOTE: If you do not see this option, you may need to check that the firmware of the headsets are upgraded to the latest version.
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