18
Troubleshooting
Problem Recommended Action
The client
connected to
the device
cannot access
the Internet.
Ensure that your (U)SIM card is
available.
Change the location and find a place
with good signal.
Check the settings of the WAN
connection mode.
Contact with your service provider
and confirm your APN settings.
The 4G
Mobile
Hotspot
configuration
page cannot
be visited.
Enter the correct address. The
default address is http://192.168.0.1
or http://ufi.ztedevice.com.
Use only one network adapter in
your PC.
Do not use any proxy server.
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