17
Troubleshooting
Problem Recommended Action
When you insert
the device into
your computer’s
USB port, the
operating system
can not install
the software
automatically.
Install the software, and run the
installation program in the path of
My Computer/ZTEMODEM.
If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the software
first.
The connection
between your
device and a
client through
Wi-Fi cannot be
established.
Ensure that the Wi-Fi function is
enabled.
Refresh the network list and
select the correct SSID.
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.
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