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On Windows
To uninstall the dongle from Windows 8 click
Windows key + X > Control Panel > Programs
and Features > Uninstall
On Windows 7 and earlier, uninstall the dongle
by clicking Start > (All) Programs > O2 >
Connection Manager > Uninstall and follow
the instructions.
If the User Account Control message appears,
click Allow or Ye s (depending on which version
of Windows you’re using).
Restart your computer. Re-install and try a
different USB port on your computer, in case
one port isn’t working.
Safety and use
We recommend that you read this chapter carefully before using the USB-Modem. The manufacturer disclaims any liability
for damage, which may result as a consequence of improper use of the USB-Modem or of use contrary to the instructions
contained herein.
Traffic Safety
When driving, do not use the USB-Modem.
• When switched on, the USB-Modem emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem, do not place the
USB-Modem on top of the dashboard or within an airbag deployment area.
• Check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded
from modem RF energy.
Conditions of Use
• Switch the USB-Modem off before boarding an aircraft.
• Switch the USB-Modem off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, the USB-Modem can interfere with other electrical or electronic
devices, or equipment-using radio frequencies.
• Switch the USB-Modem off when you are near gas or flammable liquids. Strictly obey all signs and instructions
posted in a fuel depot, petrol station, chemical plant, or in any potentially explosive atmosphere.
On a Mac
Delete O2 4G Dongle from Applications.
Restart your Mac. Re-install and try a different
USB port on your Mac, in case one port isn’t
working.
If you’re still having problems setting up, go to
o2.co.uk/mobilebroadband/help or call us on
0844 809 0202 (or 0800 977 7337 for business
customers).
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