AB B T ERR A HP US ER MA N UA L
2021-01-11 22/25
4.3. Problem resolving
The site operator or helpdesk is the first response to a customer call. The helpdesk can remotely
solve simple problems for the customer.
In special cases the site operator with knowledge of the charger can be asked by ABB Service to re-
port about the status of some internal components of the charger. Therefore, a brief description of
the position and function of these components is described on the next pages.
DANGER
Hazardous voltage
Do not open any cabinet if you are not certified to work with
high voltage and high current. Risk of electric shock causing
severe injury or death.
WARNING
Note that the charge post is powered from the power cabinet.
4.3.1. Overview of the charge post
D. HMI touchscreen display
E. Front door
F. Key lock
The front door can be opened by opening
the key lock (C).
The key lock is covered with a lid to protect
it from water and dirt. To open the lid, a
Philips nr. 1 screw has to be removed.
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