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Maintenance and Troubleshooting
The meter needs little or no maintenance with normal use. It automatically tests its own
systems every time you turn it on and lets you know if something is wrong. (See Chapter 5
on “Screen Messages and Troubleshooting.”)
If you drop the meter or think it is not giving accurate results, call Accu-Chek Customer Care
at 1-800-363-7949.
To make sure the display is working properly, turn the meter off, then press and hold
to
see the complete display. All the segments should be clear and look exactly like the picture
below. If not, call Accu-Chek Customer Care at 1-800-363-7949.